HSBC Digital Accounts Receivables Tool

Privacy and Data Protection Statement

Privacy and Data Protection Statement (India - English)

Privacy and Data Protection Statement (Indonesia - English)

Privacy and Data Protection Statement (Singapore - English)

Privacy and Data Protection Statement (Australia - English)

Pernyataan Kerahasiaan dan Perlindungan Data (Indonesia - Bahasa Indonesia)





Privacy and Data Protection Statement (India - English)

Our HSBC DART Privacy Notice

Before we begin

This notice (Privacy Notice) applies to personal informationheld by members of the HSBC Group as data controllers, or the organisationresponsible for personal information under our control, as described below. Itexplains what information we collect about you, how we'll use that information,who we'll share it with, the circumstances when we'll share it and what stepswe'll take to make sure it stays private and secure. It continues to apply evenif your use of or any agreement for HSBC DART ends.

 

About this Privacy Notice

Last updated:  December 2018

 

Who this Notice applies to

This Privacy Notice applies to your use of the HSBC DART siteand mobile application. When we say 'we', we mean HSBC Bank plc and any otherHSBC Group companies which act as a data controller in respect of your personaldata. For the purposes of this notice, the relevant data controller is: (a) TheHongkong and Shanghai Banking Corporation Limited, as the operator of the HSBCDART site and app; and (b) the HSBC Group company that the entity you areacting on behalf of has a relationship with (as defined in the HSBC DART termsand conditions). You can find the contact details of the relevant HSBC Groupcompany and its data protection officer (where relevant) by clicking on the websiteurl link of the relevant jurisdiction set out in the "Additional Information"section below. The privacy law of the jurisdiction in which the relevant HSBC Group company providesHSBC DART applies.

 

The information we collect from you (as described below) isrequired to provide you with access to HSBC DART site and app, to fulfil ouragreement with the entity you are acting on behalf of, and to enable us tofulfil our legal and regulatory compliance obligations, as described below.Failure to provide your information, (or if all personal data submitted to usis not complete, accurate, true and correct) may mean it is not possible toprovide you with access to HSBC DART site and app.

 

What information we collect

We'll only collect your information in accordance withrelevant regulations and law. The information we collect may include:

 

Information that you, or your employer /the entity yourepresent /corporate representative, provide to us, e.g: work email, employeeidentity number, mobile phone number, job title, employer name,

 

Information we collect or generate about you, e.g:

 

How we'll use your information

We'll only use your information where we have your consentor we have another lawful reason for using it. These reasons include where we:

 

The reasons we use your information include to:

 

We do not carry out automated decision making which mightproduce legal effects and/or otherwise affects you.

 

Tracking or recording what you say or do

We may record details of your interactions with us,including emails, telephone conversations, live chats, video chats and anyother kinds of communication. We may use these recordings to check yourinstructions to us, assess, analyse and improve our service, train our people,manage risk or to prevent and detect fraud and other crimes. We may alsocapture additional information about these interactions, such as informationabout the devices or software that you use.

 

Compliance with laws and regulatory compliance obligations

We'll use your information to meet our complianceobligations, to comply with other laws and regulations and to share withregulators and other authorities that the relevant HSBC Group companies aresubject to and subject to the prevailing local data privacy requirements of therelevant jurisdiction where HSBC DART is provided. This may include using it tohelp detect or prevent crime (including terrorism financing, money launderingand other financial crimes). We'll only do this on the basis that it's neededto comply with a legal obligation or it's in our legitimate interests and thatof others.

 

Who we might share your information with

We may share your information with others where lawful to doso including where we or they:

 

We may share your information for these purposes with othersincluding the entity you represent, any other HSBC group companies and anysub-contractors, agents or service providers who work for us or provideservices to us or other HSBC Group companies (including their employees,sub-contractors, service providers, directors and officers).

 

How long we'll keep your information

We keep your information in line with our data retentionpolicy. This enables us to comply with legal and regulatory requirements or useit where we need to for our legitimate purposes such as managing your accountand dealing with any disputes or concerns that may arise. We may need to retainyour information for a longer period where we need the information to complywith regulatory or legal requirements or where we may need it for ourlegitimate purposes e.g. to help us respond to queries or complaints, fightingfraud and financial crime, responding to requests from regulators, etc. If wedon't need to retain information for this period of time, we may destroy,delete or anonymise it more promptly. Any data deletion will be done on areasonable effort basis and there may be a possibility that the data may beretained in archival systems.

 

Transferring your information overseas

Your information may be transferred to and stored inlocations outside of the country where these services are provided, includingcountries that may not have the same level of protection for personalinformation. When we do this, we'll ensure it has an appropriate level ofprotection and that the transfer is lawful. We may need to transfer yourinformation in this way to carry out our contract with you, to fulfil a legalobligation, to protect the public interest and / or for our legitimateinterests. In some countries the law might compel us to share certaininformation, e.g. with tax authorities. Even in these cases, we'll only shareyour information with people who have the right to see it.

 

Your rights

You have a number of rights in relation to the informationthat we hold about you. Depending on the data privacy requirements of the relevantjurisdiction where HSBC DART is provided, these rights may include:

 

You can exercise your rights by contacting us using thedetails set out below.

 

 

Contacting Us

If you'd like to exercise your data privacy rights, orrequest further information on anything we've said in this notice, you can findthe relevant contact details by clicking on the url of the relevantjurisdiction set out in the "Additional Information" section below. ThisPrivacy Notice may be updated from time to time and the most recent version canbe found at https://consent.dart.gbm.hsbc.com/static/IN/privacy-data-protection.html.

 

Additional Information

Where you are accessing HSBC DART from one of the followingcountries, this Privacy Notice must be read in conjunction with the followingprivacy policies which are highlighted below the restrictions (if any)contained therein:

 

For the provision of products and services provided by:

 

 

 

Cookies

You should read our Cookie Policy at https://consent.dart.gbm.hsbc.com/static/cookie-policy.htmlto find out more about how HSBC and our trusted partners use cookies, which isrelevant to your online security. We use cookies to make our website moresecure and easier to use.





Privacy and Data Protection Statement (Indonesia - English)

Our HSBC DART Privacy Notice

Before we begin

This notice (Privacy Notice) applies to personal information held by members of the HSBC Group as data controllers, or the organization responsible for personal information under our control, as described below. It explains what information we collect about you, how we'll use that information, who we'll share it with, and the circumstances when we'll share it and what steps we'll take to make sure it stays private and secure. It continues to apply even if your use of or any agreement for HSBC DART ends.

About this Privacy Notice

Last updated: 30 September 2020

Who this Notice applies to

This Privacy Notice applies to your use of the HSBC DART site and mobile application. When we say 'we', we mean HSBC Bank plc and any other HSBC Group companies which act as a data controller in respect of your personal data. For the purposes of this notice, the relevant data controller is: (a) The Hongkong and Shanghai Banking Corporation Limited, as the operator of the HSBC DART site and app; and

(b) the HSBC Group company that the entity you are acting on behalf of has a relationship with (as defined in the HSBC DART terms and conditions). You can find the contact details of the relevant HSBC Group company and its data protection officer (where relevant) by clicking on the website url link of the relevant jurisdiction set out in the "Additional Information" section below. The privacy law of the jurisdiction in which the relevant HSBC Group company provides HSBC DART applies.

The information we collect from you (as described below) is required to provide you with access to HSBC DART site and app, to fulfil our agreement with the entity you are acting on behalf of, and to enable us to fulfil our legal and regulatory compliance obligations, as described below. Failure to provide your information, (or if all personal data submitted to us is not complete, accurate, true and correct) may mean it is not possible to provide you with access to HSBC DART site and app.

What information we collect

We'll only collect your information in accordance with relevant regulations and law. The information we collect may include:

Information that you, or your employer/the entity you represent /corporate representative, provide to us, e.g:work email, employee identity number, mobile phone number, job title, employer name,

Information we collect or generate about you, e.g:

How we'll use your information

We'll only use your information where we have your consent or we have another lawful reason for using it. These reasons include where we:

The reasons we use your information include to:

We do not carry out automated decision making which might produce legal effects and/or otherwise affects you.

Tracking or recording what you say or do

We may record details of your interactions with us, including emails, telephone conversations, live chats, video chats and any other kinds of communication. We may use these recordings to check your instructions to us, assess, analyses and improve our service, train our people, manage risk or to prevent and detect fraud and other crimes. We may also capture additional information about these interactions, such as information about the devices or software that you use.

Compliance with laws and regulatory compliance obligations

We'll use your information to meet our compliance obligations, to comply with other laws and regulations and to share with regulators and other authorities that the relevant HSBC Group companies are subject tothe prevailing local data privacy requirements of the relevant jurisdiction where HSBC DART is provided. This may include using it to help detect or prevent crime (including terrorism financing, money laundering and other financial crimes). We'll only do this on the basis that it's needed to comply with a legal obligation or it's in our legitimate interests and that of others.

Who we might share your information with

We may share your information with others where lawful to do so including where we or they:

We may share your information for these purposes with others including the entity you represent, any other HSBC group companies and any sub-contractors, agents or service providers who work for us or provide services to us or other HSBC Group companies (including their employees, sub-contractors, service providers, directors and officers).

How long we'll keep your information

We keep your information in line with our data retention policy. This enables us to comply with legal and regulatory requirements or use it where we need to for our legitimate purposes such as managing your account and dealing with any disputes or concerns that may arise. We may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements or where we may need it for our legitimate purposes e.g. to help us respond to queries or complaints, fighting fraud and financial crime, responding to requests from regulators, etc. If we don't need to retain information for this period of time, we may destroy, delete or anonymize it more promptly. Any data deletion will be done on a reasonable effort basis and there may be a possibility that the data may be retained in archival systems.

Transferring your information overseas

Your information may be transferred to and stored in locations outside of the country where these services are provided, including countries that may not have the same level of protection for personal information. When we do this, we'll ensure it has an appropriate level of protection and that the transfer is lawful. We may need to transfer your information in this way to carry out our contract with you, to fulfil a legal obligation, to protect the public interest and/or for our legitimate interests. In some countries the law might compel us to share certain information, e.g. with tax authorities. Even in these cases, we'll only share your information with people who have the right to see it.

Your rights

You have a number of rights in relation to the information that we hold about you. Depending on the data privacy requirements of the relevant jurisdiction where HSBC DART is provided, these rights may include:

You can exercise your rights by contacting us using the details set out below.

Contacting Us

If you'd like to exercise your data privacy rights, or request further information on anything we've said in this notice, you can find the relevant contact details by clicking on the url of the relevant jurisdiction set out in the "Additional Information" section below. This Privacy Notice may be updated from time to time and the most recent version can be found at https://consent.dart.gbm.hsbc.com/static/ID/en-id/privacy-data-protection.html

Additional Information

Where you are accessing HSBC DART from one of the following countries, this Privacy Notice must be read in conjunction with the following privacy policies which are highlighted below the restrictions (if any) contained therein:

For the provision of products and services provided by:

Cookies

You should read our Cookie Policy at https://consent.dart.gbm.hsbc.com/static/ID/en-id/cookie-policy.html to find out more about how HSBC and our trusted partners use cookies, which is relevant to your online security. We use cookies to make our website more secure and easier to use.





Privacy and Data Protection Statement (Singapore - English)

Our HSBC DART Privacy Notice

Before we begin

This notice (Privacy Notice) applies to personal information held by members of the HSBC Group as data controllers, or the organisation responsible for personal information under our control, as described below. It explains what information we collect about you, how we'll use that information, who we'll share it with, the circumstances when we'll share it and what steps we'll take to make sure it stays private and secure. It continues to apply even if your use of or any agreement for HSBC DART ends.

About this Privacy Notice

Last updated: [1] September 2021

Who this Notice applies to

This Privacy Notice applies to your use of the HSBC DART site and mobile application. When we say 'we', we mean The Hongkong and Shanghai Banking Corporation Limited and any other HSBC Group companies which act as a data controller in respect of your personal data. For the purposes of this notice, the relevant data controller is: (a) The Hongkong and Shanghai Banking Corporation Limited, as the operator of the HSBC DART site and app; and (b) the HSBC Group company that the entity you are acting on behalf of has a relationship with (as defined in the HSBC DART terms and conditions). You can find the contact details of the relevant HSBC Group company and its data protection officer (where relevant) by clicking on the website url link of the relevant jurisdiction set out in the "Additional Information" section below. The privacy law of the jurisdiction in which the relevant HSBC Group company provides HSBC DART applies.

The information we collect from you (as described below) is required to provide you with access to HSBC DART site and app, to fulfil our agreement with the entity you are acting on behalf of, and to enable us to fulfil our legal and regulatory compliance obligations, as described below. Failure to provide your information, (or if all personal data submitted to us is not complete, accurate, true and correct) may mean it is not possible to provide you with access to HSBC DART site and app which you or the entity you are acting on behalf of have requested

What information we collect

We'll only collect your information in accordance with relevant regulations and law. The information we collect may include:

Information that you, or your employer/the entity you represent /corporate representative, provide to us, e.g:

Information we collect or generate about you, e.g:

How we'll use your information

We'll only use your information where we have your consent or we have another lawful reason for using it. These reasons include where we:

The reasons we use your information include to:

We do not carry out automated decision making which might produce legal effects and/or otherwise affects you.

Tracking or recording what you say or do

We may record details of your interactions with us, including emails, telephone conversations, live chats, video chats and any other kinds of communication. We may use these recordings to check your instructions to us, assess, analyse and improve our service, train our people, manage risk or to prevent and detect fraud and other crimes. We may also capture additional information about these interactions, such as information about the devices or software that you use.

Compliance with laws and regulatory compliance obligations

We'll use your information to meet our compliance obligations, to comply with other laws and regulations and to share with regulators and other authorities that the relevant HSBC Group companies are subject to and subject to the prevailing local data privacy requirements of the relevant jurisdiction where HSBC DART is provided. This may include using it to help detect or prevent crime (including terrorism financing, money laundering and other financial crimes). We'll only do this on the basis that it's needed to comply with a legal obligation or it's in our legitimate interests and that of others.

Who we might share your information with

We may share your information with others where lawful to do so including where we or they:

We may share your information for these purposes with others including the entity you represent, any other HSBC group companies and any sub-contractors, agents or service providers who work for us or provide services to us or other HSBC Group companies (including their employees, sub-contractors, service providers, directors and officers).

How long we'll keep your information

We keep your information in line with our data retention policy. This enables us to comply with legal and regulatory requirements or use it where we need to for our legitimate purposes such as managing your account and dealing with any disputes or concerns that may arise. We may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements or where we may need it for our legitimate purposes e.g. to help us respond to queries or complaints, fighting fraud and financial crime, responding to requests from regulators, etc. If we don't need to retain information for this period of time, we may destroy, delete or anonymise it more promptly.

Transferring your information overseas

Your information may be transferred to and stored in locations outside of the country where these services are provided, including countries that may not have the same level of protection for personal information. When we do this, we'll ensure it has an appropriate level of protection and that the transfer is lawful. We may need to transfer your information in this way to carry out our contract with you, to fulfil a legal obligation, to protect the public interest and/or for our legitimate interests. In some countries the law might compel us to share certain information, e.g. with tax authorities. Even in these cases, we'll only share your information with people who have the right to see it.

Your rights

You have a number of rights in relation to the information that we hold about you. Depending on the data privacy requirements of the relevant jurisdiction where HSBC DART is provided, these rights may include:

You can exercise your rights by contacting us using the details set out below.

How we keep your information secure

We use a range of measures to keep your information safe and secure which may include encryption and other forms of security. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect any information and applying appropriate measures for the use and transfer of information.

Contacting Us

If you'd like to exercise your data privacy rights, or request further information on anything we've said in this notice, you can find the relevant contact details by clicking on the url of the relevant jurisdiction set out in the "Additional Information" section below. This Privacy Notice may be updated from time to time and the most recent version can be found at https://consent.dart.gbm.hsbc.com/static/SG/privacy-data-protection.html .

Additional Information

Where you are accessing HSBC DART from one of the following countries, this Privacy Notice must be read in conjunction with the following privacy policies which are highlighted below the restrictions (if any) contained therein:

For the provision of products and services provided by:

Cookies

You should read our Cookie Policy at https://consent.dart.gbm.hsbc.com/static/SG/en-sg/cookie-policy.html to find out more about how HSBC and our trusted partners use cookies, which is relevant to your online security. We use cookies to make our website more secure and easier to use.





Privacy and Data Protection Statement (Australia - English)

Our HSBC DART Privacy Notice

Before we begin

This notice (Privacy Notice) applies to personal information held by members of the HSBC Group as data controllers, or the organisation responsible for personal information under our control, as described below. It explains what information we collect about you, how we'll use that information, who we'll share it with, the circumstances when we'll share it and what steps we'll take to make sure it stays private and secure. It continues to apply even if your use of or any agreement for HSBC DART ends.

About this Privacy Notice

Last updated: [1] September 2021

Who this Notice applies to

This Privacy Notice applies to your use of the HSBC DART site and mobile application. When we say 'we', we mean the Hongkong and Shanghai Banking Corporation Limited and any other HSBC Group companies which act as a data controller in respect of your personal data. For the purposes of this notice, the relevant data controller is: (a) The Hongkong and Shanghai Banking Corporation Limited, as the operator of the HSBC DART site and app; and (b) the HSBC Group company that the entity you are acting on behalf of has a relationship with (as defined in the HSBC DART terms and conditions). You can find the contact details of the relevant HSBC Group company and its data protection officer (where relevant) by clicking on the website url link of the relevant jurisdiction set out in the "Additional Information" section below. The privacy law of the jurisdiction in which the relevant HSBC Group company provides HSBC DART applies.

The information we collect from you (as described below) is required to provide you with access to HSBC DART site and app, to fulfil our agreement with the entity you are acting on behalf of, and to enable us to fulfil our legal and regulatory compliance obligations, as described below. Failure to provide your information, (or if all personal data submitted to us is not complete, accurate, true and correct) may mean it is not possible to provide you with access to HSBC DART site and app which you or the entity you are acting on behalf of have requested.

What information we collect

We'll only collect your information in accordance with relevant regulations and law. The information we collect may include:

Information that you, or your employer/the entity you represent /corporate representative, provide to us, e.g:work email, employee identity number, mobile phone number, job title, employer name,

Information we collect or generate about you, e.g:

How we'll use your information

We'll only use your information where we have your consent or we have another lawful reason for using it. These reasons include where we:

The reasons we use your information include to:

We do not carry out automated decision making which might produce legal effects and/or otherwise affects you.

Tracking or recording what you say or do

We may record details of your interactions with us, including emails, telephone conversations, live chats, video chats and any other kinds of communication. We may use these recordings to check your instructions to us, assess, analyse and improve our service, train our people, manage risk or to prevent and detect fraud and other crimes. We may also capture additional information about these interactions, such as information about the devices or software that you use.

Compliance with laws and regulatory compliance obligations

We'll use your information to meet our compliance obligations, to comply with other laws and regulations and to share with regulators and other authorities that the relevant HSBC Group companies are subject to and subject to the prevailing local data privacy requirements of the relevant jurisdiction where HSBC DART is provided. This may include using it to help detect or prevent crime (including terrorism financing, money laundering and other financial crimes). We'll only do this on the basis that it's needed to comply with a legal obligation or it's in our legitimate interests and that of others.

Who we might share your information with

We may share your information with others where lawful to do so including where we or they:

We may share your information for these purposes with others including the entity you represent, any other HSBC group companies and any sub-contractors, agents or service providers who work for us or provide services to us or other HSBC Group companies (including their employees, sub-contractors, service providers, directors and officers).

How long we'll keep your information

We keep your information in line with our data retention policy. This enables us to comply with legal and regulatory requirements or use it where we need to for our legitimate purposes such as managing your account and dealing with any disputes or concerns that may arise. We may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements or where we may need it for our legitimate purposes e.g. to help us respond to queries or complaints, fighting fraud and financial crime, responding to requests from regulators, etc. If we don't need to retain information for this period of time, we may destroy, delete or anonymise it more promptly.

Transferring your information overseas

Your information may be transferred to and stored in locations outside of the country where these services are provided, including countries that may not have the same level of protection for personal information. When we do this, we'll ensure it has an appropriate level of protection and that the transfer is lawful. We may need to transfer your information in this way to carry out our contract with you, to fulfil a legal obligation, to protect the public interest and/or for our legitimate interests. In some countries the law might compel us to share certain information, e.g. with tax authorities. Even in these cases, we'll only share your information with people who have the right to see it.

Your rights

You have a number of rights in relation to the information that we hold about you. Depending on the data privacy requirements of the relevant jurisdiction where HSBC DART is provided, these rights may include:

You can exercise your rights by contacting us using the details set out below.

How we keep your information secure

We use a range of measures to keep your information safe and secure which may include encryption and other forms of security. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect any information and applying appropriate measures for the use and transfer of information.

Contacting Us

If you'd like to exercise your data privacy rights, or request further information on anything we've said in this notice, you can find the relevant contact details by clicking on the url of the relevant jurisdiction set out in the "Additional Information" section below. This Privacy Notice may be updated from time to time and the most recent version can be found at https://consent.dart.gbm.hsbc.com/static/AU/privacy-data-protection.html .

Additional Information

Where you are accessing HSBC DART from one of the following countries, this Privacy Notice must be read in conjunction with the following privacy policies which are highlighted below the restrictions (if any) contained therein:

For the provision of products and services provided by:

Cookies

You should read our Cookie Policy at https://consent.dart.gbm.hsbc.com/static/AU/en-au/cookie-policy.html to find out more about how HSBC and our trusted partners use cookies, which is relevant to your online security. We use cookies to make our website more secure and easier to use.





Pernyataan Kerahasiaan dan Perlindungan Data (Indonesia - Bahasa Indonesia)

Pernyataan Kerahasiaan HSBC DART kami

Sebelum mulai

Pernyataan ini (Pernyataan Kerahasiaan) berlaku terhadap informasi rahasia yang dipegang oleh para anggota HSBC Group sebagai pengelola data, atau organisasi yang bertanggungjawab atas informasi pribadi yang ada pada kami, sebagaimana diuraikan berikut. Pernyataan tersebut menjelaskan informasi apa saja yang kami himpun tentang diri anda, bagaimana kami akan menggunakan informasi tersebut, siapa yang akan ikut mengetahuinya, dan keadaan kapan kami akan berbagi informasi tersebut dan langkah-langkah apa yang akan kami ambil untuk memastikan kerahasiaan dan keamanannya. Pernyataan ini tetap berlaku bahkan ketika anda tidak lagi menggunakan HSBC DART atau perjanjian HSBC DART telah berakhir.

Mengenai Pernyataan Kerahasiaan ini

Pemutakhiran terbaru: 30 September 2020

Kepada siapa Pernyataan ini berlaku

Pernyataan Kerahasiaan ini berlaku terhadap penggunaan situs HSBC DART dan aplikasi perangkat seluler oleh anda. Ketika kami menggunakan kata 'kami', berarti HSBC Bank plc dan perusahaan-perusahaan lain HSBC Group yang bertindak sebagai pengelola data sehubungan dengan data pribadi anda. Untuk tujuan pernyataan ini, pengelola data yang terkait adalah: (a) The Hongkong and Shanghai Banking Corporation Limited, sebagai operator situs dan aplikasi HSBC DART; dan (b) perusahaan HSBC Group yang mempunyai hubungan dengan entitas tempat anda bertindak atas namanya (sebagaimana didefinisikan dalam syarat dan ketentuan HSBC DART). Anda dapat memperoleh rincian kontak perusahaan HSBC Group yang terkait berikut pejabat perlindungan data-nya (jika ada hubungannya) dengan mengklik tautan url laman (website url link) jurisdiksi yang berlaku sebagaimana yang ditetapkan dalam bagian "Informasi Tambahan" di bawah ini. Undang-Undang kerahasiaan data di wilayah hukum tempat perusahaan terkait HSBC Group menyediakan HSBC DART berlaku.

Informasi yang kami himpun dari anda (sebagaimana diuraikan di bawah ini) adalah diperlukan untuk dapat memberikan anda akses ke situs dan aplikasi HSBC DART, untuk memenuhi perjanjian kami dengan entitas yang anda wakili, dan memungkinkan kami memenuhi kewajiban kepatuhan kami terhadap hukum dan peraturan, sebagaimana diuraikan di bawah ini. Ketidakmampuan anda memberi informasi, (atau jika semua data pribadi yang disampaikan kepada kami tidak lengkap, tidak akurat, tidak sesuai dan tidak benar) dapat membuat kami tidak mungkin memberikan anda akses ke situs dan app HSBC DART.

Informasi apa yang kami himpun

Kami hanya akan menghimpun informasi anda sesuai dengan peraturan dan undang-undang yang berkaitan. Informasi yang kami himpun dapat termasuk:

Informasi yang anda, atau pemberi kerja anda/entitas yang anda wakili/wakil perusahaan and, berikan kepada kami, misalnya: surel kerja, nomor identitas karyawan, nomor telepon genggam, jabatan, nama pemberi kerja,

Informasi yang kami himpun atau hasilkan tentang anda, misalnya:

Bagaimana kami akan menggunakan informasi anda

Kami hanya akan menggunakan informasi anda jika kami telah memperoleh persetujuan anda atau kami mempunyai alasan sah lain untuk menggunakannya. Alasan-alasan ini termasuk jika kami:

Alasan kami menggunakan informasi anda termasuk untuk:

Kami tidak melakukan pengambilan keputusan secara otomatis yang dapat mengakibatkan akibat hukum dan/atau secara lain berdampak kepada anda.

Pelacakan atau pencatatan apa yang anda katakan atau lakukan

Kami dapat mencatat rincian interaksi anda dengan kami, termasuk surel, percakapan telepon, percakapan langsung, percakapan video dan jenis lain komunikasi. Kami dapat menggunakan semua rekaman ini untuk pengecekan instruksi anda kepada kami, menilai, menganalisis dan meningkatkan layanan kami, melatih orang-orang kami, mengelola risiko atau mencegah dan mendeteksi kecurangan dan tindak pidana lain. Kami dapat menjaring informasi tambahan tentang semua interaksi ini, seperti informasi tentang perangkat seluler atau piranti lunak yang anda gunakan.

Kepatuhan terhadap hukum dan kewajiban kepatuhan menurut peraturan

Kami akan menggunakan informasi anda untuk memenuhi kewajiban-kewajiban kepatuhan kami, mematuhi hukum dan peraturan lainnya dan untuk membagi informasi dengan para regulator dan pihak berwenang lain bahwa perusahaan-perusahaan HSBC Group yang terkait tersebut tunduk pada ketentuan kerahasiaan data setempat yang berlaku di jurisdiksi terkait di tempat HSBC DART diberikan. Hal ini dapat termasuk menggunakan informasi tersebut untuk membantu mendeteksi atau mencegah tidak pidana (termasuk pembiayaan terorisme, pencucian uang dan tindak pidana keuangan lain). Kami hanya akan melakukan hal ini apabila hal tersebut diperlukan untuk memenuhi kewajiban hukum atau untuk kepentingan sah kami dan pihak lain.

Kepada siapa kami akan berbagi informasi anda

Kami dapat berbagi informasi anda dengan pihak lain ketika hal tersebut dapat dilakukan secara hukum, termasuk ketika kami atau mereka:

Kami dapat berbagi informasi anda untuk semua tujuan-tujuan ini dengan pihak-pihak lain termasuk entitas yang anda wakili, perusahaan lain dalam HSBC group dan setiap sub-kontraktor, agen atau penyedia layanan yang bekerja untuk kami atau perusahaan-perusahaan lain dalam HSBC Group (termasuk karyawan, sub-kontraktor, penyedia layanan, direktur dan pejabat mereka).

Berapa lama kami menyimpan informasi anda

Kami menyimpan informasi anda sejalan dengan kebijakan retensi data kami. Ini memungkinkan kami memenuhi ketentuan-ketentuan menurut undang-undang dan peraturan atau menggunakannya ketika kami memerlukannya untuk memenuhi kewajiban hukum kami seperti mengelola akun anda dan menangani sengketa atau permasalahan yang mungkin timbul. Kami dapat perlu untuk menahan informasi anda selama jangka waktu yang lebih lama jika kami memerlukan informasi tersebut untuk memenuhi ketentuan-ketentuan menurut peraturan atau hukum atau jika kami memerlukannya untuk tujuan sah kami misalnya membantu kami menjawab pertanyaan atau keluhan, memerangi kecurangan dan tindak pidana keuangan, menanggapi permintaaan dari para regulator, dan lain-lain. Jika kami tidak perlu menahan informasi selama jangka waktu ini, kami dapat memusnahkan, menghapus atau menganonimkan dengan lebih cepat. Setiap penghapusan data akan dilakukan dengan upaya wajar dan masih ada kemungkinan bahwa data tersebut disimpan dalam sistem pengarsipan.

Mengalihkan informasi anda ke luar negeri

Informasi anda dapat dialihkan ke dan disimpan di lokasi-lokasi di luar negara tempat layanan diberikan, termasuk negara-negara yang mungkin tidak mempunyai tingkat perlindungan informasi pribadi yang sama. Jika kami melakukan ini, kami akan memastikan adanya tingkat perlindungan yang sesuai dan bahwa pengalihan tersebut sah. Kami mungkin perlu mengalihkan informasi anda dengan cara demikian untuk melaksanakan kontrak kami dengan anda, memenuhi kewajiban hukum, melindungi kepentingan publik dan/atau untuk kepentingan sah kami. Di beberapa negara, undang-undang-nya dapat mewajibkan kami untuk berbagi informasi tertentu, misalnya dengan instansi pajak. Bahkan dalam kasus seperti ini, kami hanya akan berbagi informasi anda dengan orang-orang yang berhak untuk melihat informasi tersebut.

Hak-hak anda

Anda mempunyai sejumlah hak dalam hubungannya dengan informasi tentang anda yang ada pada kami. Bergantung pada ketentuan-ketentuan kerahasiaan data di jurisdiksi terkait dimana HSBC DART diberikan, semua hak ini dapat termasuk:

Anda dapat menjalankan hak anda dengan menghubungi kami dengan menggunakan informasi yang disajikan di bawah ini.

Menghubungi Kami

Jika anda ingin menjalankan hak-hak kerahasiaan data pribadi anda, atau memerlukan informasi lebih lanjut mengenai hal apapun yang kami nyatakan dalam pernyataan ini, anda dapat mendapatkan informasi kontak terkait dengan mengklik url dari jurisdiksi yang terkait yang dicantumkan di bagian "Informasi Tambahan" di bawah ini. Pernyataan Kerahasiaan ini dapat diperbaharui dari waktu ke waktu dan versi terbaru dapat dilihat di https://consent.dart.gbm.hsbc.com/static/ID/id-id/privacy-data-protection.html

Informasi Tambahan

Jika anda mengakses HSBC DART dari salah satu negara-negara berikut, Pernyataan Kerahasiaan ini harus dibaca bersamaan dengan kebijakan kerahasiaan berikut yang disoroti di bawah pembatasan (jika ada) yang terdapat di dalamnya:

Untuk penyediaan produk dan jasa yang diberikan oleh:

Cookies

Anda harus membaca kebijakan Cookie kami di https://consent.dart.gbm.hsbc.com/static/ID/id-id/cookie-policy.html untuk mengetahui lebih jauh tentang bagaimana HSBC dan para mitra terpercaya kami menggunakan cookies, yang berkaitan dengan keamanan daring (online) anda. Kami menggunakan cookies untuk membuat laman kami lebih aman dan lebih mudah untuk digunakan.