HSBC DART - Cookies Policy

What are cookies and what kind of information are stored in them?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user's device. On the DART Webportal and mobile application, we use cookies for a variety of reasons, such as to let users navigate between pages efficiently, verify the user and carry out other essential security checks. Below are the list of cookies which are used.

List of our cookies

Name	Description	Details
consent-<env>	Consent Web App Session Cookie	Stores Consent Web App session data and is HMAC-AES256 encrypted by the web app
consent_session	Authorization Server (Hydra) Consent Session Cookie	Stores Auth Server session data for the consent flow and is HMAC-AES256 encrypted by the Auth server
HSBCINB0-www	HSBC DART Web App Session Cookie	Stores Web App session data. HMAC-AES256 encrypted by the web app
AMToken	OpenAM session cookie	This is a session management cookie from OpenAM, OpenAM will generate a token for authenticated users.
dsplb	OpenAM sticky load balancing cookie	This cookie defines the OpenAM server where the session is being maintained and should be used by load balancers to maintain client stickiness with that server. The dsplb allows a client to be directed to the OpenAM server where the session is available
is_resuming	Indicator for migrating to existing profile or new profile	This is the indicator to show if the users is migrate to existing profile or create with new profile
inviation_AMToken	OpenAM session cookie for invitation	This is a session management cookie from OpenAM, OpenAM will generate a token for authenticated users

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to do this.

However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works. For example, if your browser is set to disable 'session' cookies, although you will still be able to view our public website, you won't be able to log on to https://dart.gbm.hsbc.com

More information about how to disable cookies, visit allaboutcookies.org

More about your privacy
To find out more about how HSBC protects your privacy, see the HSBC DART Privacy and Data Protection Statement. You can find this by visiting https://consent.dart.gbm.hsbc.com/static/ID/en-id/privacy-data-protection.html.